At 35th Parallel we recognise that privacy is important. This document outlines the types of personal information we receive and collect when you use our services, how we use it, as well as some of the steps we take to safeguard information.
Quick summary
Essentially, we only collect information to provide you with relevant and useful information relating to your next holiday. We respect your privacy and will not provide your personal information to any third parties without your consent.
Information we collect
- 35th Parallel collects personal information when you register for a service or otherwise voluntarily provide information such as:
- Join the 35th Parallel travel community
- Subscribe to Adventure Catalyst, our email newsletter
- Register interest for and/or enter a competition
- Book a trip with us
- Refer a friend to 35th Parallel
- We may combine personal information collected from you at different times to provide a better user experience, including customising content for you.
- 35th Parallel uses cookies and other technologies to enhance your online experience and to learn about how you use our website in order to improve the quality of our servies.
- 35th Paralell's servers automatically record information when you visit our website, including the pages you visit, your IP address, browser type and language, and the date and time of your visit. We cannot identify you individually from this information. This infirmation is used to make improvements to our site and make it easier to find the information you are looking for.
Uses
- We may use personal information to provide the services you've requested, including sending email newsletters, or sending printed materials to your home.
- We may also use personal information to create travel groups within the 35th Parallel travel community.
- We may share aggregated non-personal information with third parties outside of 35th Parallel, such as our travel industry partners or sponsors to better analyse trends and further improve our services.
- When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures.
- We may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.
- 35th Parallel process personal information on our servers in Australia and in other countries. In some cases, we process personal information on a server outside your own country.
Your choices
- We offer you choices when we ask for personal information, whenever reasonably possible.
- You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result.
- We make good faith efforts to provide you access to your personal information upon request and to let you collect such data if it is inaccurate and delete it, where reasonably possible.
More information
For more information about our privacy practices, please contact us anytime.